Safe Gaming Pledge

At 995com Responsible Gaming
Keep the Fun in Check

When gaming crosses the line from entertainment to a problem, getting the right support is essential. 995com believes enjoyable gaming is responsible gaming. Our tools and guidelines are here to keep you on the right track.

18+
Age Limit
24/7
Support Services
5
Protection Tools
100%
Privacy
The 995com Commitment: We don't just provide games — we take responsibility for your well-being and safety too. Responsible play is a core value for us, not just a rule.
Gaming is entertainment, not a source of income. Never bet more than you can afford to lose.

Why is responsible play so important?

Online gaming is growing fast in Bangladesh. Millions of people enjoy slots, Live Casino, and Sports Betting on 995com every day. But like any form of entertainment, gaming is best enjoyed in moderation. Responsible Gaming It means knowing your limits, staying in control of your time and money, and never letting gaming become a compulsion.

At 995com, we believe players truly enjoy themselves only when they play freely and mindfully. We want you to have fun gaming — but never at the cost of your family, work, or mental well-being. That's why we've built a range of Responsible Gaming Tools tools that are right at your fingertips.

Problematic gaming behavior does not appear overnight. When gaming gradually spirals out of control, it can have a serious impact on your relationships, finances, and mental health. 995com's Responsible Gaming Policy tools give you the opportunity to recognize those risks early and seek help in time. Using our tools or asking for help is not a sign of weakness — it is a brave and conscious choice.

995com is committed to providing every user with a safe, transparent, and enjoyable gaming environment. Our customer support team is here for you 24/7, every day of the week — ready to help whenever you need it.

Responsible Gaming Index
Limit-Setting Awareness92%
Using Time Controls78%
Sticking to Your Budget Plan85%
Self-Exclusion Activation65%
Support User Satisfaction97%
* Internal statistics on responsible gaming tool usage among 995com users.

995com's Responsible Gaming Tools

995com offers a range of practical tools to help keep your gaming experience safe and in control.

Setting Deposit Limits

Set a limit on how much you will deposit daily, weekly, or monthly before you start. Lowering your limit takes effect immediately, but increasing it requires a 24-hour cooling-off period.

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, 995com will automatically send you a warning and stop your session if needed.

Reality Check

A popup will appear at set intervals showing how long you have been playing and how much you have won or lost. This helps you stay aware of your session.

Cool-Off

You can take a break from gaming for anywhere between 24 hours and 6 weeks without closing your account entirely. You won't be able to log in during this period.

Self-Exclusion

For longer-term support, you can block your account for 6 months to 5 years, or permanently. Opening a new account is also prevented during this period.

Loss Limit

Once you've lost a set amount, 995com will automatically stop your gaming session. This gives you the chance to make a clear-headed decision when facing losses.

If you notice these signs Stay Alert

Knowing how to recognize problematic gaming behavior makes it easier to seek help in time.

Chasing Losses with Bigger Bets

Continuously placing bigger bets because you cannot accept a loss is one of the most dangerous behaviors. Breaking out of this cycle becomes increasingly difficult.

Hiding your gaming from family and friends

Hiding your gaming habits from family or lying about them is a clear sign of dependency.

Restlessness or Anxiety When Unable to Play

Feeling irritable, angry, or anxious when you can't game may be a sign of addiction.

Loss of Focus at Work or School

Gaming is taking up so much time that you can't make room for work, studies, or family.

Betting with Money Needed for Essentials

Spending money meant for rent, groceries, or your child's education on gaming is a serious sign of financial trouble.

Sleep Loss or Late-Night Gaming

Sacrificing sleep or rest for gaming is harmful to both your physical and mental health.

If you recognize one or more of these signs in yourself, contact 995com's support team right away or activate self-exclusion. Reaching out for help is the bravest thing you can do.

Do you Playing responsibly?

Ask yourself the questions below. Answering honestly will help you understand where your gaming habits really stand.

Self-Assessment Questionnaire

1
Do you often end up spending more than your pre-set budget?
2
Do you feel the urge to bet more after a loss in order to win back what you lost?
3
Have your family or friends ever expressed concern about your gaming?
4
Are you prioritizing gaming over work, studies, or family responsibilities?
5
Are you gaming with borrowed money or funds taken from others?
6
Do you feel mentally unsettled when you're unable to game?
If three or more of your answers are "Yes", it is time to reach out to 995com support. We are not here to judge — we are here to help.

Responsible gaming's Golden Rules

  • Set Your Budget: Set a spending limit before each session and stick to it strictly. If you lose, do not try to recover your losses by spending more.
  • Set a Time Limit: Don't play for long stretches at a time. Take a short break every 30 minutes and set a daily limit on how long you play.
  • Don't make gaming your only hobby: Other hobbies, time with friends, exercise — these are all part of life too. Gaming is a form of entertainment, not a way of life.
  • Don't play on impulse: Gaming while angry, frustrated, or under the influence of alcohol is dangerous. A clear head makes for better decisions.
  • Don't count on winning: Every game outcome is completely random. There is no guaranteed strategy to win — keeping this in mind helps you maintain realistic expectations.
  • Take regular breaks: Take at least one gaming-free day each week. It keeps your mind fresh and reduces dependency.
  • Keep your account secure from children: Use a strong password and make it a habit to log out. Keeping minors away from gaming is your responsibility.
  • Talk openly with your loved ones: Be open with your family about your gaming. Keeping secrets only makes things worse.

How we We're Here for You

More than just tools — 995com ensures responsible gaming is embedded throughout its entire operation.

Age Verification (18+)

Age verification is mandatory when registering at 995com. The KYC process ensures minors are completely blocked from accessing the platform. We follow a zero-tolerance policy when it comes to child protection.

24/7 Support Team

995com's trained support team is available to help at any time. If you're dealing with gaming-related issues or feeling overwhelmed, reach out via live chat whenever you need to talk.

Data Privacy

Your gaming history and support requests are completely confidential. No information is shared with third parties. You can seek help with full peace of mind.

Licensed Operations

995com operates under an international gaming license. Responsible gaming policies are implemented in accordance with regulatory guidelines.

Behavior Monitoring

995com's system automatically detects unusual gaming patterns. Users identified as at risk are proactively alerted and offered support.

Mental Health Awareness

995com regularly promotes awareness around responsible gaming. We believe mental well-being matters just as much as the enjoyment of gaming.

On responsible play FAQ

Find answers to the most frequently asked questions about responsible gaming at 995com.

Log in to your 995com account, go to Account Settings > Responsible Gaming, and you'll find the self-exclusion option. From there, you can block your account for 6 months, 1 year, 5 years, or permanently. You can also reach out to our support team via live chat for assistance.

Yes, lowering your deposit limit takes effect immediately. However, if you want to increase your limit, a 24-hour cooling-off period applies. This rule is intentional — to prevent impulsive budget increases.

A Cool-Off is short-term — ranging from 24 hours to 6 weeks. During this period you cannot log in, but your account reactivates automatically once it ends. Self-Exclusion is long-term — a minimum of 6 months. It also prevents new accounts from being opened during the period, and reinstatement requires a deliberate application after it expires.

If you believe someone in your family is showing signs of problematic gaming, contact the 995com support team. We will confidentially assess the situation and take the necessary steps. If you are not comfortable speaking directly, you can also reach out in writing.

Any balance in your account remains safe after Self-Exclusion is activated. You can request a withdrawal through the support team and it will be processed. Contact support for more details.

No. Access to 995com is strictly prohibited for anyone under 18. Age verification is mandatory at registration, and identity is confirmed through the KYC process. If a user is suspected to be a minor, the account is suspended immediately.
Start Safe Gaming

Play Smart, Stay in Control — with 995com

Responsible gaming isn't about quitting — it's about enjoying it the right way. Create an account at 995com today and have fun with the protection of our safety tools.

Contact us for help: [email protected]
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